The Hotel School

Ergonomics in Food Service Industry

Chandana Paul

28 May 2018

Ergonomics is the science of designing the job, Equipment, workplace to fit the job. The proper ergonomic design is necessary to prevent repetitive strain injuries, which can develop over time and can lead to long-term disability.

The food and drink businesses have continued to expand in response to the growing worldwide demands for processed foods and drinks. In this context of expansion and intensified competition, the food industry has experienced rationalization, restructuring, and a high level of mechanization. Other common OSH (OCCUPATIONAL SAFETY HAZARDS) problems in the food industry arise out of handling sharp cutting tools, exposing dust in the air, contacting with infected animals, and increasing use of hazardous chemicals.

Governments, employers, and employees in the food industry are naturally attempting to respond to the above problems as best they can. In many countries, safety and health codes have been adopted for the food industry, as a complement to the more general safety and health legislation. As a result, workers and employees in the food industry are undoubtedly in a good position to identify OSH problems, as well as to suggest solutions. Hence, it is vital for the employers and employees in the food industry to be able to contribute and maintain their knowledge and competence to improve workplace safety and health issues.

There is Hotel Management course in Delhi which provides the Training & Development required to improve individual’s skills & techniques to perform effectively.

Essential considerations for choosing ergonomic solutions in any industry are:

Postures -- awkward positions increase the risk of injury.

Movements – actions that are repeated frequently increase the risk of injury.

Budget – hospitality employers are suffering huge losses due to workers’ comp injuries. The need to invest in ergonomic solutions is obvious.


Many of the ways we work – such as lifting, reaching, or repeating the same movements – may strain our bodies and lead to injuries. Ergonomics prevent these types of injuries by fitting the job to the person using proper equipment and work practices. This results in the safest way to work and prevents workplace injuries. The high number of sprains and strains (musculoskeletal injuries — MSIs) in the hospitality industry concerns employers, workers, and Work Safe. Employers must provide equipment and establish safe work practices to reduce the risks of sprains and strains (MSI). Employers must also instruct workers in these safe work practices. Workers must follow employers’ instructions to protect themselves.

The Hotel School in Delhi provides the hotel management course in which the students are explained & trained to perform the tasks keeping in mind the ergonomics. This helps the students to perform effectively when they join the food service industry.

Our bodies function best in comfortable (neutral) postures. Awkward body postures increase the stress on ligaments and joints. This can lead to fatigue and discomfort and increase the risk of injury. Carrying trays, plates, or beverages during table service often results in awkward postures for servers. Example of awkward wrist and elbow posture Example of an awkward finger posture You may not feel pain or discomfort when in risky postures, but the potential for injury is still present. Be aware of your posture when you work.